Frequently Asked Questions
About
Extend-ITtm
Personal Seat Belt Extenders
Q. Who needs a seat belt extender?
Q. Why do I need an Extend-IT personal seat
belt extender?
Q. What do I do if a flight attendant won't let me
use my Extend-IT extender?
Q. What do I do if a flight attendant insists I use
the airline's seat belt extender?
Q. What do I do if asked about my Extend-IT
extender at the security checkpoint?
Q. How do I prove my Extent-IT extender is
mine after the flight?
Q. Are Extend-IT extenders as reliable as those used
by the airlines?
Q. Why do I need several different extenders?
Q. How do I store my Extend-IT extender when it is
not in use?
Q. Do Extend-IT extenders have a warranty?
Q. Where do I get Extend-IT personal seat belt
extenders?
Q. Who needs a seatbelt extender?
A. The standard airline coach seat is from 17" to 18.5" wide.
Passenger size, airline seat width and how the seat is constructed will primarily
determine who needs a seat belt extender. Many people who fly infrequently are
surprised to find that newer aircraft seats tend to be constructed in such a way that seat
belt extenders are needed more often - even in business class and first class. The
average standard seat belt is under 50" and they may end up shorter due to routine
maintenance. Also, the general population, which includes the traveling public, are
just plain larger than they were 10 or 20 years ago and the airlines have done little or
nothing to provide a corresponding increase in the size of their seats or seat belts.
If you have less than 1-1/2" to 2" of slack in the adjustable end of your
seat belt when it is comfortably fastened (not too tight) or if you regularly find
yourself having to ask a flight attendant for a seat belt extender you might find it more
convenient to have your own personal seat belt extender(s).
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Q. Why do I need my own Extend-ITtm
personal seat belt extender?
A. Convenience and discretion come to mind. Also, knowing
that you will always have a seat belt extender available when you want it, as opposed to
when the flight attendant gets around to bringing one to you, can be important.
The requirement that everyone be properly belted in prior to take off means that
the airline must be able to provide a seat belt extender for every passenger who needs
one. Unfortunately, if they come up short of seat belt extenders the way they will
need to solve the problem is to remove those that cannot be properly accommodated from the
flight. This can be result in significant delays.
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Q. What do I do if the flight attendant won't let me
use my Extend-ITtm extender?
Q. What do I do if the flight attendant insists I use the airline's seat belt
extender?
A. Two different questions, same answer: comply
with the flight attendant's instructions. ALWAYS. A flight
attendant's instructions have the weight of law behind them and you can get yourself
tossed off the plane and/or arrested if you don't comply promptly. If time permits
you could discuss it with the flight attendant, show him/her your Extend-ITtm
authentication card, etc. but always in a friendly, cooperative manner and always
making it clear that you will comply with their instructions. While policies and
degree of enforcement vary from airline to airline and we do everything we can to make it
clear that our seat belt extenders are of as good or better quality than the ones they
supply, under FAA regulations all airlines have the right to limit or prohibit the use of
pretty much anything they want on their flights.
The good news is that problems of this type are very rare - most
flight attendants are so busy that they barely have time to get you a seat belt
extender when you ask for one, let alone patrol the plane looking for passengers who might
need one or who may be using their own.
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Q. What do I do if they ask about my Extend-ITtm
extender at the security checkpoint?
A. We supply each of our seat belt extenders with an
ownership authentication card that specifies that you have a genuine Extend-ITtm
seat belt extender. You can keep this with your personal seat belt extender to
prove ownership and answer questions at the security checkpoint.
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Q. How do I prove my Extend-ITtm
extender is mine after the flight?
A. Several ways.
Again, the good news is that problems of this type are very rare -
the flight attendants will normally only come back to pick up the seat belt
extenders they dropped off at the beginning of the flight to those who requested
them. Since you did not ask for one, they probably won't even notice that you have
it.
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Q. Are Extend-ITtm extenders as reliable as
those used by the airlines?
A. Absolutely. All Extend-ITtm
personal seat belt extenders are manufactured from new materials to the same
specifications as the seat belt extenders used by the airlines. These specifications
are mandated for all U.S. air carriers by the FAA Air Transport Division; essentially
identical specifications are mandated by various international airline regulatory
agencies. In fact, our extender belts are manufactured for us by the same aircraft
OEM component manufacturers who build them for the airlines and they direct retail sales
inquiries to us. Complete certification compliance information is on file at our
offices.
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Q. Why do I need several different extender models?
A. Unfortunately, while there is some standardization among
aircraft interior designers, there is no single buckle/connector combination that works
with all seat belts. Our set of four seat belt extender models covers virtually all
of the seat belts commonly used by the major domestic and international airlines, private
jets, private aircraft, etc. Covering the balance is probably not cost effective.
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Q. How do I store my Extend-ITtm
extender when it is not in use?
A. Easy. Slide the buckle to the middle of the extender belt.
Buckle the clasp into the buckle. With the buckle on the inside and roll up the belt
so that the loose end winds up on the outside of the roll. Slide the belt into a
storage bag and you're done.
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Q. Do your Extend-ITtm extenders have a
warranty?
A. Absolutely. All Extend-ITtm
personal seat belt extenders have a 30 day money back satisfaction
guarantee and a limited lifetime warranty on parts and
labor for the original owner. They are designed for regular use and should last you
a long, LONG time.
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Q. Where do I get Extend-ITtm
personal seat belt extenders?
A. For now, Extend-ITtm
personal seat belt extenders are available exclusively from us. You can order
directly over the Internet, by phone, fax or mail order.
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NOTE: All Extend-IT seat belt extenders are
manufactured in conformance with applicable FAA regulations as established by the FAA Air
Transport Division.
Intelligent Technologies, Inc. and Extend-IT seat belt extenders
are not in any way associated with, endorsed by or recommended by any airline. Under
FAA regulations airlines have the right to restrict or prohibit their use in any or all of
their flight operations. Nothing herein should be construed or interpreted as in any
way modifying or diminishing those rights.