Q. Why do I need my own Extend-ITs personal seat belt extender?

A.  Convenience and discretion come to mind. Also, knowing that you will always have a seat belt extender available when you want it, as opposed to when the flight attendant gets around to bringing one to you, can be important.

The requirement that everyone be properly belted in prior to take off means that the airline must be able to provide a seat belt extender for every passenger who needs one.  Unfortunately, if they come up short of seat belt extenders the way they will need to solve the problem is to remove those that cannot be properly accommodated from the flight. This can be result in significant delays.

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Q. What do I do if the flight attendant won't let me use my Extend-ITs extender?

Q. What do I do if the flight attendant insists I use the airline's seat belt extender?

A. Two different questions, same answer:  comply with the flight attendant's instructions. ALWAYS. A flight attendant's instructions have the weight of law behind them and you can get yourself tossed off the plane and/or arrested if you don't comply promptly. If time permits you could discuss it with the flight attendant, show him/her your Extend-ITs authentication card, etc. but always in a friendly, cooperative manner and always making it clear that you will comply with their instructions. While policies and degree of enforcement vary from airline to airline and we do everything we can to make it clear that our seat belt extenders are of as good or better quality than the ones they supply, under FAA regulations all airlines have the right to limit or prohibit the use of pretty much anything they want on their flights.

The good news is that problems of this type are very rare - most flight attendants are so busy that they barely have time to get you a seat belt   extender when you ask for one, let alone patrol the plane looking for passengers who might need one or who may be using their own.

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Q. What do I do if they ask about my Extend-ITs extender at the security checkpoint?

A. We supply owners who purchase one of our Extend-ITs personal seat belt extender value bundles with a laminated ownership card that specifies that they have a genuine Extend-ITs personal seat belt extender. You can keep this card with your Extend-ITs or in your wallet or purse to prove ownership. Purchasers of bulk extenders can carry a copy of their purchase receipt to prove ownership.

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Q. How do I prove my Extend-ITs extender is mine after the flight?

A. Several ways.

• All Extend-ITs personal seat belt extenders are built using jet black nylon belt webbing material with aluminum or chrome steel buckles. Most airlines use seat belt extenders with belt webbing color matched to the color of their standard seat belts and black is not commonly used.

• We supply owners who purchase one of our Extend-ITs personal seat belt extender value bundles with a laminated ownership card that specifies that they have a genuine Extend-ITs personal seat belt extender. You can keep this card with your Extend-ITs or in your wallet or purse to prove ownership. Purchasers of bulk extenders can carry a copy of their purchase receipt to prove ownership.

• All Extend-ITs personal seat belt extenders have a sticker showing the Model A - D on the buckle frame.  This sticker will not be present on any of the airline's extenders.

• The label tags stitched onto the webbing of Extend-ITs personal seat belt extenders have our identifying numbers, not the identifying numbers of the airline's seat belt extenders.

Again, the good news is that problems of this type are very rare - the  flight attendants will normally only come back to pick up the seat belt extenders they dropped off at the beginning of the flight to those who requested them. Since you did not ask for one, they probably won't even notice that you have it.

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Q. Are Extend-ITs extenders as reliable as those used by the airlines?

A. Absolutely. All Extend-ITs personal seat belt extenders are manufactured from new materials to the same specifications as the seat belt extenders used by the airlines. These specifications are mandated for all U.S. air carriers by the FAA Air Transport Division; essentially identical specifications are mandated by various international airline regulatory agencies. In fact, our extender belts are manufactured for us by the same aircraft OEM component manufacturers who build them for the airlines and they direct retail sales inquiries to us. Complete certification compliance information is on file at our offices.

BEWARE OF IMITATIONS:  It's expensive to maintain the FAA required records so to cut costs and sell cheap a few unscrupulous vendors are selling bogus airline seat belt extenders.  Some of them are made from old, scrapped airline surplus components which, while possibly certified when they were originally manufactured, may not meet current standards or which may not have been reworked or serviced in accordance with FAA maintenance regulations. Others are imported knock offs with no testing at all. All legitimate airline seat belt extenders will have a certification label specifying the manufacturer and other certification information either stitched onto the belt or attached to the belt in some other way and the reseller will have a certification report for every batch of belts purchased. Belts meeting current FAA-TSO requirements will have a manufacture date after 2005. If in doubt, request to see the seller's FAA certification report from a recent order.

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Q. Why do I need several different extender models?

A.  Unfortunately, while there is some standardization among aircraft interior designers, there is no single buckle/connector combination that works with all seat belts.  Our set of four seat belt extender models covers virtually all of the seat belts commonly used by the major domestic and international airlines, private jets, private aircraft, helicopters, etc. Covering the balance is probably not cost effective.

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Q. How do I store my Extend-ITs extenders when not in use?

A. Easy. Slide the buckle to the middle of the extender belt.  Buckle the clasp into the buckle. With the buckle on the inside and roll up the belt so that the loose end winds up on the outside of the roll. Snap on a rubber band or, if you bought one of our value bundles, slide the rolled up belt into the storage pouch and you're done.

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Q. Do your Extend-ITs extenders have a warranty?

A. Absolutely. All Extend-ITs personal seat belt extenders have a 30 day money back satisfaction guarantee and a limited lifetime warranty on parts and labor for the original owner. They are designed for regular use and should last you a long, LONG time.

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Q. Where do I get Extend-ITs personal seat belt extenders?

A. For now, Extend-ITs personal seat belt extenders are available exclusively from us and from LivingXL.com. You can order directly over the Internet, by phone, fax or mail order.

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NOTE:  All Extend-ITs™ seat belt extenders are manufactured in conformance with applicable FAA regulations as established by the FAA Air Transport Division.

Intelligent Technologies, Inc. and Extend-ITs™ seat belt extenders are not in any way associated with, endorsed by or recommended by any airline. Under FAA regulations airlines have the right to restrict or prohibit their use in any or all of their flight operations. Nothing herein should be construed or interpreted as in any way modifying or diminishing those rights.