Extender FAQ
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Frequently Asked Questions

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Extend-ITtm Personal Seat Belt Extenders

Q.  Who needs a seat belt extender?
Q.  Why do I need an Extend-IT™ personal seat belt extender?
Q.  What do I do if a flight attendant won't let me use my Extend-IT™ extender?
Q.  What do I do if a flight attendant insists I use the airline's seat belt extender?
Q.  What do I do if asked about my Extend-IT™ extender at the security checkpoint?
Q.  How do I prove my Extent-IT™ extender is mine after the flight?
Q.  Are Extend-IT™ extenders as reliable as those used by the airlines?
Q.  Why do I need several different extenders?
Q.  How do I store my Extend-IT™ extender when it is not in use?
Q.  Do Extend-IT™ extenders have a warranty?
Q.  Where do I get Extend-IT™ personal seat belt extenders?

Q.  Who needs a seatbelt extender?

A.  The standard airline coach seat is from 17" to 18.5" wide.   Passenger size, airline seat width and how the seat is constructed will primarily determine who needs a seat belt extender.  Many people who fly infrequently are surprised to find that newer aircraft seats tend to be constructed in such a way that seat belt extenders are needed more often - even in business class and first class.  The average standard seat belt is under 50" and they may end up shorter due to routine maintenance.  Also, the general population, which includes the traveling public, are just plain larger than they were 10 or 20 years ago and the airlines have done little or nothing to provide a corresponding increase in the size of their seats or seat belts.

If you have less than 1-1/2" to 2" of slack in the adjustable end of your seat belt when it is comfortably fastened (not too tight) or if you regularly find yourself having to ask a flight attendant for a seat belt extender you might find it more convenient to have your own personal seat belt extender(s).

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Q.  Why do I need my own Extend-ITtm personal seat belt extender?

A.  Convenience and discretion come to mind.  Also, knowing that you will always have a seat belt extender available when you want it, as opposed to when the flight attendant gets around to bringing one to you, can be important.

The requirement that everyone be properly belted in prior to take off means that the airline must be able to provide a seat belt extender for every passenger who needs one.   Unfortunately, if they come up short of seat belt extenders the way they will need to solve the problem is to remove those that cannot be properly accommodated from the flight.  This can be result in significant delays.

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Q.  What do I do if the flight attendant won't let me use my Extend-ITtm extender?

Q.  What do I do if the flight attendant insists I use the airline's seat belt extender?

A.  Two different questions, same answer:  comply with the flight attendant's instructions.  ALWAYS.  A flight attendant's instructions have the weight of law behind them and you can get yourself tossed off the plane and/or arrested if you don't comply promptly.  If time permits you could discuss it with the flight attendant, show him/her your Extend-ITtm authentication card, etc. but always in a friendly, cooperative manner and always making it clear that you will comply with their instructions.  While policies and degree of enforcement vary from airline to airline and we do everything we can to make it clear that our seat belt extenders are of as good or better quality than the ones they supply, under FAA regulations all airlines have the right to limit or prohibit the use of pretty much anything they want on their flights.

The good news is that problems of this type are very rare - most flight attendants are so busy that they barely have time to get you a seat belt   extender when you ask for one, let alone patrol the plane looking for passengers who might need one or who may be using their own.

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Q.  What do I do if they ask about my Extend-ITtm extender at the security checkpoint?

A.  We supply each of our seat belt extenders with an ownership authentication card that specifies that you have a genuine Extend-ITtm seat belt extender.   You can keep this with your personal seat belt extender to prove ownership and answer questions at the security checkpoint.

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Q.  How do I prove my Extend-ITtm extender is mine after the flight?

A.  Several ways.

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All Extend-ITtm personal seat belt extenders are built using jet black nylon belt webbing material with aluminum or chrome steel buckles.  Most airlines use seat belt extenders with belt webbing color matched to the color of their standard seat belts and black is not commonly used.

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We supply owners who purchase one of our Extend-ITtm personal seat belt extender value bundles with an ownership card that specifies that they have a genuine Extend-ITtm personal seat belt extender.  You can keep this card with your Extend-ITtm or in your wallet or purse to prove ownership.  Purchasers of bulk extenders can carry a copy of their purchase receipt to prove ownership.

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All Extend-ITtm personal seat belt extenders have a sticker showing the Model A - D on the buckle frame.   This sticker will not be present on any of the airline's extenders.

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The label tags stitched onto the webbing of Extend-ITtm personal seat belt extenders have our identifying numbers, not the identifying numbers of the airline's seat belt extenders.

Again, the good news is that problems of this type are very rare - the  flight attendants will normally only come back to pick up the seat belt extenders they dropped off at the beginning of the flight to those who requested them.  Since you did not ask for one, they probably won't even notice that you have it.

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Q.  Are Extend-ITtm extenders as reliable as those used by the airlines?

A.  Absolutely.  All Extend-ITtm personal seat belt extenders are manufactured from new materials to the same specifications as the seat belt extenders used by the airlines.  These specifications are mandated for all U.S. air carriers by the FAA Air Transport Division; essentially identical specifications are mandated by various international airline regulatory agencies.  In fact, our extender belts are manufactured for us by the same aircraft OEM component manufacturers who build them for the airlines and they direct retail sales inquiries to us.  Complete certification compliance information is on file at our offices.

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Q.  Why do I need several different extender models?

A.  Unfortunately, while there is some standardization among aircraft interior designers, there is no single buckle/connector combination that works with all seat belts.   Our set of four seat belt extender models covers virtually all of the seat belts commonly used by the major domestic and international airlines, private jets, private aircraft, etc.  Covering the balance is probably not cost effective.

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Q.  How do I store my Extend-ITtm extender when it is not in use?

A.  Easy.  Slide the buckle to the middle of the extender belt.   Buckle the clasp into the buckle.  With the buckle on the inside and roll up the belt so that the loose end winds up on the outside of the roll.  Slide the belt into a storage bag and you're done.

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Q. Do your Extend-ITtm extenders have a warranty?

A.  Absolutely.  All Extend-ITtm personal seat belt extenders have a 30 day money back satisfaction guarantee and a limited lifetime warranty on parts and labor for the original owner.  They are designed for regular use and should last you a long, LONG time.

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Q.  Where do I get Extend-ITtm personal seat belt extenders?

A.  For now, Extend-ITtm personal seat belt extenders are available exclusively from us.  You can order directly over the Internet, by phone, fax or mail order.

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NOTE:  All Extend-IT™ seat belt extenders are manufactured in conformance with applicable FAA regulations as established by the FAA Air Transport Division.

Intelligent Technologies, Inc. and Extend-IT™ seat belt extenders are not in any way associated with, endorsed by or recommended by any airline.  Under FAA regulations airlines have the right to restrict or prohibit their use in any or all of their flight operations.  Nothing herein should be construed or interpreted as in any way modifying or diminishing those rights.