Frequently Asked Questions
About
Portable
Health Profile tm
Accessibility
Q. Do I have to go on the
Internet to get my information?
Q. Can my doctor view my information after
I leave his office?
Q. Will my doctor be able to open Portable
Health Profile?
Q. Does my doctor need to download Portable
Health Profile software to view my information?
Q. Can I print a paper copy of the
information?
Q. How will emergency personnel know I have
Portable Health Profile?
Q. What if I lose my CD or USB Flash drive?
Q. Is it risky to carry my information with
me?
Filling In and Updating your Portable Health Profile
Q. How can I get my Medical
records from my doctor, and will there be a fee?
Q. How long will it take me to complete?
Q. How can I add medical images?
Q. How do I make changes to the Portable
Health Profile?
Q. How many times can I change information
on my Portable Health Profile?
Q. How long is information saved on
Portable Health Profile?
Q. Can I make changes to my Portable
Health Profile Mini CDR's?
Q. Can I make changes to my Portable
Health Profile USB Flash drive?
Installation and System Requirements
Q. Will Portable Health
Profile work with my computer?
Q. How do I know what Operating System I
am using?
Q. Does the Portable Health Profile take
up space on my hard drive?
Q. What is a USB Flash Drive?
Q. Will a USB Flash Drive work in my
computer?
Q. Does my computer have a USB Port?
Q. Do I need a special driver for
Microsoft® Windows 2000, ME or XP?
Q. Do I need a special driver for
Microsoft® Windows 98 & 98SE?
Q. Do I need to Charge my Portable Health
Profile USB Flash drive?
Q. Does My Portable Health Profile need a
battery?
Q. How do I know if I have a CD Burner?
Q. Will the Portable Health Profile Mini
CDR work in my CD-ROM Drive?
Q. Can I get additional Portable Health
Profile Mini CDR's
Accessibility
Q. Do I have to go on the Internet
to get my information?
A. No, Portable Health Profile was specifically
designed so that you are never required transmit your personal medical information via
Internet or phone.
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Q. Can my doctor view my information after I leave
his office?
A. Yes, If you allow your doctors to save the data
on their computers, No if you do not. It's always up to you.
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Q. Will my doctor be able to open Portable Health
Profile?
A. Yes, provided they have either a USB port or
CD ROM drive. These are almost universal on modern computers.
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Q. Does my doctor need to download Portable Health
Profile software to view my information?
A. No, the program is stored on the USB
Flash drive or the Mini-CD.
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Q. Can I print a paper copy of the information?
A. Yes, it is always a good idea to
take a paper copy with you the first time you see a new physician.
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Q. How will Emergency Personnel know I have
Portable Health Profile in an emergency?
A. The emergency stickers included
will alert emergency personnel to locate your CD or USB flash drive. Use one at home
and one in the car.
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Q. What if I lose my CD or USB Flash drive?
A. The information is always
stored on your home computer so you will always have your information at home.
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Q. Is it risky to carry my information with me?
A. No, there is more vital
information contained in your wallet or purse(Drivers License ,Credit Cards, etc.) and we
carry these each day without a thought. Plus, other than an emergency page designed
for maximum access, all information on your profile can be password protected by you.
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Filling In and Updating your Portable Health Profile
Q. How do I get my Medical records from my
doctor and will there be a fee?
A. Your physician is
required by law to make available to you a copy of all of the information located in your
file/chart. Some physicians will charge a small fee, usually less than $25.00 for copying
expenses.
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Q. How long will it take me to complete?
A. Once you have
secured your records it should take no longer that 25-30 minutes to complete.
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Q. How can I add medical images?
A. Secure your
medical images (EKG, CT Scan, MRI, X-ray, Mammogram) from your physician and have them
scanned as a JPEG image. This can easily be done on your home scanner or at any copy shop.
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Q. How do I make changes to the Portable Health
Profile?
A. Simply
type in new information into the Portable Health Profile forms the new information is
automatically saved.
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Q. How many times can I change information on my
Portable Health Profile?
A. Changes
are unlimited!
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Q. How long is information saved on Portable
Health Profile?
A. The
memory on your Portable Health Profile USB flash drive is designed for at least of 10
years.
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Q. Can I make changes to my Portable Health
Profile Mini CDR's?
A. Yes,
you can update your Portable Health Profile CDR approximately 2-3 times. Simply make
changes on your home computer and follow steps for burning CD. Additional CDR's are also
available.
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Q. Can I make changes to my Portable Health
Profile USB Flash drive?
A. Yes,
simply make changes to Portable Health Profile forms on your home computer and export to
Portable Health Profile™ USB flash drive. Old files will be saved with new
information.
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Installation and System Requirements
Q. Will Portable Health Profile work with my
computer?
A. Yes,
if you have a USB port, CD Burner and are using at least Microsoft Windows® 98 operating
system.
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Q. How do I know what Operating System I am
using?
A. When
you turn on your computer it should come up on the start up screen
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Q. Does the Portable Health Profile take up space
on my hard drive?
A. Yes,
but the program is around 1 megabyte, that is very small.
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Q. What is a USB Flash Drive?
A.
A USB flash drive is portable memory like a CD or a Floppy Disc.
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Q. Will a USB Flash Drive work in my computer?
A. Yes,
provided you have a USB port, and are using at least Microsoft® Windows98.
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Q. Does my computer have a USB Port?
A. Nearly
95% of all computers built in the last 4 years have a USB port. Check you computers owners
manual.
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Q. Do I need a special driver for Microsoft®
Windows 2000, ME or XP?
A. No,
Windows will automatically recognize USB flash drive.
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Q. Do I need a special driver for Microsoft®
Windows 98 & 98SE?
A. Yes,
the driver is included. Follow instructions included with your Portable Health Profile.
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Q. Do I need to Charge my Portable Health Profile
USB flash drive?
A. No,
There is no battery so it will always be ready in an emergency.
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Q. Does My Portable Health Profile USB Flash
drive need a battery?
A. No,
USB flash drives have no battery so they will always be ready in an emergency.
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Q. How do I know if I have a CD Burner?
A. In
you computer manual is the CD drive referred to as CDR or CDRW? If yes then you have the
ability to burn CDs.
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Q. Will the Portable Health Profile Mini CDR work
in my CD-ROM Drive?
A. Yes,
the Portable Health Profile CDR will fit into any computer CD-ROM drive. It will not work
in car CD players.
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Q. Can I get additional Portable Health
Profile Mini CDR's
A. Yes,
please contact customer service.
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Portable
Health Profile™ is a trademark of Critical Access, Inc. Materials on this page
copyright (c) 2006, Critical Access, Inc. Used with permission.
